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Was tun wenn er sagt "Falsche Patrone?" : Lexmark Prebate - A/Non-A

Was tun wenn er sagt "Falsche Patrone?"

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Was tun wenn er sagt "Falsche Patrone?"

Neuer Beitragvon nico0814 » 09.06.2008 - 21:14

Hallo,

ich habe folgendes Problem,

ich habe für meinen Drucker (Lexmark X5490) eine neue FarbPatrone gekauft (keine Originale), seitdem sagt er es sei die "Rechte Patrone falsch".

Liegt es daran das es keine Lexmark Patrone ist?
Kann ich das irgendwie ändern?

Kann mir jemand helfen?

lg
nico
nico0814
gerade mal kurz dabei;=)
 
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Registriert: 09.06.2008 - 21:03

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Neuer Beitragvon Bernd_Trojan » 09.06.2008 - 21:47

Hallo,

naja, sagen wir mal so, wenn sie mechanisch in den Drucker passt, dann wird das schon eine Lexmarkpatrone mal gewesen sein.

Die werden ja nur von Lexmark hergestellt. Das was als kompatibel verkauft wird ist recyceltes Leergut, also quasi ein Ex-Originalprodukt.

Schiefgehen kann dabei vieles - jede neuere Lexmarkpatrone hat so eine Art Typennummer die das Gerät auslesen kann, der mechanische Unterschied, also das was es aussmacht ob es überhaupt reinpasst, das ist der Deckel. Der wird aber beim recycling oft ersetzt. Kommt der falsche Deckel auf die richtige Patrone oder umgedreht, dann gehts natuerlich nicht. Ausserdem gibt es noch einige Patronen Bodys die für Dritthersteller gefertigt werden, sind gleich aber anders Programmiert, haben also ne andere Typenkennung. Gehen dann natuerlich nicht, ebenso wie die falschen Typen mit den passenden Deckeln.

Und dann kann das Ding auch schlicht nur kaputt sein.

Das Maximum was Du Dir antun solltest ist das Putzen der Kontake an der Patrone. Wenn das nix hilft - dann umtauschen. Kein Kunde sollte für die Fehler die andere begangen haben bezahlen müssen.
mfg
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Bernd Trojan


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