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OneWay - Drucker / Papierstau & Garantie : HP - Verbrauchsmaterial No.950/951 No.932/933

OneWay - Drucker / Papierstau & Garantie

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Officejet OfficeJet Pro 8100, 8600

Moderatoren: Co-Moderatoren, HSTT-Team

OneWay - Drucker / Papierstau & Garantie

Neuer Beitragvon Bernd_Trojan » 29.10.2012 - 12:25

Hallo,

den Druckkopf scheint es laut HP nicht einzeln zu geben. Zumindest nicht in Deutschland.

Bei einem unsere Kunden ist ein 8100er durch einen Papierstau ausser Betrieb gegangen. Nach entfernen des Papieres und dem Versuch der Neuaufnahme des Druckjobs zeigt er im Display einen Kopffehler an. Der Folienleiter ist optisch Ok und auch sonst ist alles da wo es hin gehört. Nix hilft - der Kopf ist wohl defekt.

Es wurde auf die 3 Jahresgarantie verwiesen. Einen Kopf einzeln gibt es nicht.

Stellt sich also die Frage was ist wenn der Kopf nicht mehr gut druckt, oder irgend eingetrocknet ist. Ein einfaches Ersetzten so wie bei No.88 oder No.940 scheint hier nicht mehr vorgesehen zu sein.

Also - Drucker mit No.363, No.364 / No.920 und No.950/951 scheinen wohl Einwegdrucker zu sein. Denn was macht man NACH der Garantiezeit ?
mfg
HSTT Refill-FAQ Support
Bernd Trojan


Fragen zu unseren Refill-Produkten ? - Refill-Probleme ? - Drucker-Kaufberatung ?
Sie erreichen unsere Hotline unter 08382-998392 *

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Bernd_Trojan
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Re: OneWay - Drucker / Papierstau & Garantie

Neuer Beitragvon benno3 » 29.10.2012 - 13:10

....man lernt im leben nur dazu....

Raritätenmarkt, nur hier bei hstt.net:
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benno3
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